experience
The Eleventh House is built on 25 years studying how people connect to brands, to teams, to experiences, and to each other.
LUXURY BRAND + RETAIL
Chanel. Yves Saint Laurent. Giorgio Armani. Bobbi Brown. Ouidad. Sephora. Ulta. Brand education, national and international trainings, retail performance strategy, product launches, and Fashion Week support.
LEADERSHIP + TEAM DEVELOPMENT
Led multi-region teams across luxury beauty and retail. Culture, performance, and retention. 132% NYC flagship growth. $16M+ portfolio. Turnover reduced to 14%. Dale Carnegie Highest Achievement Award.
LUXURY SERVICE + CLIENT EXPERIENCE
Nordstrom. Neiman Marcus. Saks Fifth Avenue. Bergdorf Goodman. Designed and delivered luxury service experience training. Specialized in client experience, relationship-based selling, and elevated service standards.
CREATIVE + FOUNDERS
Video, campaign, and editorial work across multiple brands. Makeup Artistry. Creative direction and brand identity for founder-led businesses.